Monday, September 7, 2009

Hertz Hurtz

Hertz Rental car is the worst rental car company in the world. They have the worst customer service. The worst attitude. They need to be brought down a notch or two. I would write more, but I will save those choice words for my corporate travel department. However, in this space - I will share the image which I believe they should revive as their spokesperson. Even, OJ would run from the counter, though I doubt he'd be smiling. Yes, it is that bad. Although, he would probably be an excellent customer service manager for Hertz and quite frankly, that is my underlying suspicion - he may already be one! To be sure, there are so many other care rental companies that are so much better. So much more customer focused. I spoke with Hertz management and reminded them of them of these facts. I gave them opportunity to make amends. They chose not too. I hope Avis and everyone else teaches them a little lesson in natural selection. For those of you in Kansas, that means I hope they get their collective butts kicked by their competition and become extinct. A distant memory and a lesson for those who survive to live another day. Super Star? Hertz - you make Alamo look like a Super Nova.

See what others say...including employees.

1 comment:

  1. I don't mind them here in the US, but the international customer service (over the phone) was not what you call customer service

    when i went to switzerland, the hertz people there very very friendly and helpful