Hertz Rental car is the worst rental car company in the world. They have the worst customer service. The worst attitude. They need to be brought down a notch or two. I would write more, but I will save those choice words for my corporate travel department. However, in this space - I will share the image which I believe they should revive as their spokesperson. Even, OJ would run from the counter, though I doubt he'd be smiling. Yes, it is that bad. Although, he would probably be an excellent customer service manager for Hertz and quite frankly, that is my underlying suspicion - he may already be one! To be sure, there are so many other care rental companies that are so much better. So much more customer focused. I spoke with Hertz management and reminded them of them of these facts. I gave them opportunity to make amends. They chose not too. I hope Avis and everyone else teaches them a little lesson in natural selection. For those of you in Kansas, that means I hope they get their collective butts kicked by their competition and become extinct. A distant memory and a lesson for those who survive to live another day. Super Star? Hertz - you make Alamo look like a Super Nova.
See what others say...including employees. http://hertzsux.blogspot.com/
I don't mind them here in the US, but the international customer service (over the phone) was not what you call customer service
ReplyDeletewhen i went to switzerland, the hertz people there very very friendly and helpful